The future of AI in Business

According to recent surveys, almost 90% of business leaders say AI is fundamental to their company’s strategy today or will be in the next two years.

The ability of AI systems to analyze data, identify patterns, learn from experience and make predictions enables smarter and faster business decisions. AI can also automate repetitive tasks, freeing up employees to focus on more meaningful work.

Creating personalized and contextual customer interactions is no longer a nice-to-have but expected today. Consumers want brands to understand their unique preferences and needs. This is where AI comes in very handy.

• Mapping out current workflows and identifying pain points and inefficiencies that could benefit from automation. For example, manual data entry tasks.
• Brainstorming how introducing AI could eliminate frictions at different process stages.
• Redesigning workflows centered around AI augmentation instead of treating AI as an add-on. Set up the workflows with the assumption that certain tasks will be handled by AI.
• Promote collaborations between departments to increase AI awareness across the company. Provide forums for employees to discuss or provide feedback on AI implementations.